1. Who we are
Social Cruiser is an AI automation and web engineering agency serving clients in the United Kingdom, the United States, and Pakistan. For any privacy question you can reach us at momiinyousuf@outlook.com or on WhatsApp at +44 7762 274311.
2. Information we collect
Contact details you submit — name, email address, phone number, the service you're interested in, and the content of your message.
Commercial details you share when requesting a package or checking out via WhatsApp, such as the packages selected and your preferred currency.
Basic technical data automatically generated when you browse, including approximate location, device type, and pages viewed.
3. How we use your information
To respond to enquiries, scope work, and send proposals or invoices.
To deliver and support the systems we build for you, including AI voice agents and their call transcripts.
To improve our website and understand which services resonate with each market. We never sell your data.
4. Where your data goes
Contact form submissions are delivered to our agency inbox and, where configured, to our CRM or workflow automation provider. Cart enquiries are sent through WhatsApp, which is governed by Meta's own privacy terms.
We use a small number of processors (email delivery, hosting, analytics). Each is bound to process data only on our instructions.
5. Retention
Enquiry records are kept for up to 24 months so we can maintain continuity with returning clients. Project data is retained for the duration of the engagement plus any period required by law or contract, then deleted on request.
6. Your rights
Depending on your jurisdiction (UK GDPR, US state privacy laws, or Pakistan's applicable regulations) you may request access to, correction of, or deletion of your personal data, and object to certain processing. Email us and we will action verified requests within 30 days.
7. Cookies
We use only essential storage — such as remembering your theme, currency, and cart contents in your browser. These never leave your device unless you submit an enquiry.
8. Security
Data is transmitted over TLS and access to client systems is limited to the engineers on your project. Client code, credentials, and transcripts remain your property and are handed over at delivery.
9. Changes to this policy
We may update this policy as our services evolve. Material changes will be reflected in the effective date below and, for active clients, communicated directly.